FAQs

Is NixM Handcrafted Jewellery hallmarked?

Absolutely! All jewellery produced in precious metal I.E. gold, silver, platinum is hallmarked at the Edinburgh Assay office before being dispatched.

How long does delivery take?

Items in stock are dispatched within 1-2 days. Bespoke orders do incur a certain lead time but this will be clearly stated on the specific order page. Please allow up to 14 days for jewellery items in order to allow for the hallmarking process.

Who actually makes NixM Handcrafted products?

Everything is handmade by owner / designer Nick Martin, and is made with love!

Do you accept commissions?

Yes we do. We are happy to work with customers who have their own design ideas. However such projects can incur lead times of several weeks depending on the complexity involved. Please feel free to email NixM Handcrafted with your enquiries.

Where do you source your wood from?

We usually source our wood locally throughout the Northeast of England, and it is always sourced responsibly. Examples include trees felled as a result of storm damage, or through sustainable managed forestry stock. 

Do you welcome trade enquiries?

Indeed we do. For all trade and retail enquiries please email: trade@nixmhandcrafted.co.uk